Petco reviews? What do people say on Yelp, Reddit, BBB, and Glassdoor?
Share your experience with Petco's customer service
Generally, the feedback on Petco on Yelp has been about average to slightly below average. They've been rated at approximately 3 stars by customers on Yelp. It appears that users on Yelp who have experience with Petco locally are have had some issues Petco's customer service, but generally have had a satisfactory experience with them.
You can see Petco's Yelp reviews here.
Better Business Bureau (BBB)
Petco has a mid-range to positive rating on BBB of between B- to B+. The Better Business Bureau has enough data on Petco to assign a grade to them, and they've assigned them a generally positive score. Most likely, Petco has responded in a timely fashion to the majority of customer complaints such that most customers have been satisfied and the BBB has recorded a generally positive score for the company. It is possible that some customer complaints were not resolved to the satisfaction of the customer, leading to a slightly decreased BBB rating.
You can see Petco's BBB rating and scorecard here.
Petco has neutral to slightly positive feedback on Glassdoor. Out of 2,267 ratings Petco has received a 3 star rating by current and former employees. This indicates that Petco likely has solid employment policies and practices, but some employees may have been unhappy or may have filed complaints.
You can see Petco's Glassdoor reviews here.
Shoppers on Trustpilot have assigned Petco about average to slightly below average ratings on Trustpilot. Consumers have posted 45 ratings on Trustpilot and given them roughly 2 stars. It appears that users on Trustpilot who have used Petco may have had some issues with their service, it appears that most people generally have had a good experience with them.
You can see Petco's Trustpilot reviews here.
We found a thread on Reddit where users have shared their experiences with Petco.
Generally, the feedback on Petco among Redditors has been negative. Most of the responses to this thread about Petco were from people who had experience with this brand and posted negative feedback.
You can see the full Reddit thread on Petco here.
Learn more at petco.com.