Petco Review

Have you purchased from Petco? Share your own Petco review:

(Optional) Include a photo to illustrate your review of Petco
Share a detailed story to provide more help to more shoppers (add 100 more characters to post).

Petco Review: Petco Pros & Cons

Petco (petco.com) is an extremely popular pet supply which competes against other pet products like Chewy, PetSmart, BarkBox, Allivet and 1-800-Petmeds. Based on our in-depth Petco review, when compared to its competitors, Petco ranks as one of the top-performing brands in its category, with an overall ranking of #2 out of 2,296 total brands. Read the full Petco.com review below for more details.

  • Warranty: How long does each store's warranty last? Does each store have a longer warranty?
  • Products made in USA: Are each store products made in the USA? Does each store manufacture their products in the United States?
  • Customer service: How good is each store's customer service? How does each store's customer service rate against its competitors?
  • Price point: How expensive is each store? How much does each store cost vs. competitors?
  • Free shipping: Does each store offer free shipping? Does each store offer site-wide free shipping?
  • Free returns & exchanges: Does each store offer free returns? What's their exchange policy? Does each store offer free returns & exchanges?
  • International shipping: Does each store ship internationally? each store international shipping?
  • Curbside pickup: Does each store have curbside pickup? Does each store have in-store pickup?
  • Ship to store: Does each store does ship to store? Can I ship items to each store to pick up in-store?
  • PayPal: Does each store accept PayPal? each store PayPal support?
  • Debit & prepaid cards: each store debit card support? Does each store take debit cards?
  • Google Pay: Does each store accept Google Pay? Does each store accept Google Pay?
  • Apple Pay: Does each store accept Apple Pay? Does each store accept Apple Pay?
  • Amazon Pay: Does each store accept Amazon Pay? Does each store take Amazon Pay?
  • Bitcoin: Does each store accept Bitcoin? Does each store take Bitcoin for payment?
  • Shop Pay: Does each store accept Shop Pay? Does each store take Shop Pay?
  • Alipay: Does each store accept Alipay? Does each store take Alipay?
  • Official coupons page: Does each store have an official coupons page? Does each store maintain its own coupon page?
  • AARP discounts: Does each store offer discounts to AARP members? Does each store have an AARP discount policy?
  • Military discounts: Does each store offer a military discount? each store military discount?
  • Student discounts: Does each store have a student discount? Does each store have a student discount?
  • Price matching: Does each store price match? each store price matching?
  • Birthday discounts: each store birthday discount? Does each store give birthday discounts?
  • Senior discounts: each store senior discount? Does each store have a senior discount policy?
  • Teacher discounts: Does each store give discounts to teachers and educators? Does each store give discounts to teachers and educators?
  • Competitor coupons: Does each store accept competitors' coupons? Does each store take competitor coupons?
  • Front-line worker discounts: Does each store offer discounts to front-line workers? Does each store offer discounts to essential workers?
  • Coupon stacking: Does each store support coupon stacking? each store coupon stacking?
  • Sales events: Does each store ever have sales or promotional events? How often does each store have sales events?
  • Black Friday Ads Page: Does each store have a Black Friday Ads page? Does each store have a Black Friday Ads page?
  • Cyber Monday sales: Does each store have a Cyber Monday ad this year? Does each store have a Cyber Monday ad this year?
  • Gift cards: Does each store offer gift cards? Does each store accept gift cards or e-gift cards?
  • Money-back guarantee: Does each store have a money-back guarantee? Can I get my money back if I'm not satisfied with my each store purchase?
  • Loyalty programs: each store loyalty or rewards program? Does each store offer a loyalty or rewards program?
  • White-glove delivery: Does each store offer white-glove delivery and assembly? Does each store offer in-home delivery services?
  • Live chat: Does each store offer live chat support? each store's live chat support?
  • Contact information: How does I contact each store? How to contact each store?
  • Social media pages: each store social media pages? List of each store's social media pages?
  • Affirm financing: Does each store accept Affirm financing? each store Affirm financing support?
  • Afterpay financing: Does each store accept Afterpay financing? Does each store take Afterpay financing?
  • Sezzle financing: Does each store accept Sezzle financing? Does each store support Sezzle financing?
  • Klarna financing: Does each store accept Klarna financing? Does each store take Klarna for financing?
  • QuadPay financing: Does each store accept QuadPay financing? Does each store take QuadPay?
  • Bread financing: Does each store accept Bread financing? Does each store offer Bread as a financing option?
  • Splitit financing: Does each store accept Splitit financing? each store Splitit financing support?
  • Layaway programs: Does each store offer layaway programs? What is each store's layaway policy?
  • GreenSky: Does each store accept GreenSky financing? each store GreenSky financing support?
  • Snap Finance: Does each store accept Snap Finance? each store Snap Finance support?
  • Website security & privacy: Is each store a secure website? Does they respect users' privacy? Does each store have a valid privacy policy? Is their website secure?
  • Influencer marketing: Does each store have an influencer marketing program? Does each store use influencer marketing?
  • Affiliate marketing: each store affiliate program? Does each store offer an affiliate program?
  • Environmentally conscious: Is each store an environmentally conscious brand? each store eco-friendly?
  • Diversity commitment: Is each store committed to racial equity? Has each store taken concrete steps towards fighting racial injustice?
  • Nurse discounts: each store nurse discounts? Does each store have any discounts for nurses?
  • Government worker discounts: each store government worker discount? Does each store offer any discounts for government workers?
  • Ethical practices: Is each store considered an ethical brand? Does each store use ethical practices?

Petco's strengths are:

  • Good product guarantee details
  • Offers free shipping policies details
  • Offers free return policies details
  • Offers in-store pickup details
  • Accepts PayPal support details
  • View 13 more strengths

Knoji has 41 Petco reviews and ratings as of November 29, 2020. Knoji editors and the Knoji shopper community have reviewed Petco and compared it against 0 top brands, reviewing Petco based on product and store features such as product guarantee, domestic production policy and customer support. Knoji reviews and ranks Petco.com and other pet supplies based on how many features each offers and based on a 5-star rating scale. Based on these factors and 41 Petco reviews, Petco earns an overall score of 4.8 out of 5.0 points. Petco offers 7 total features such as free shipping, free returns & exchanges and curbside pickup. Petco's's review score is also bolstered by the fact that it is a very popular brand with high brand recognition among consumers.

Petco currently has 4 active discount codes. You can view all Petco's coupon codes here

View details & use
RDNEW25
View details & use
RDRETURN30
View details & use
WELCOMEFG
View details & use
PETBIRTHDAY

Petco Customer Reviews (1)

Petco FAQ

Pricing & Discount Policies

Does Petco maintain its own coupon page?

Does Petco have an AARP discount policy?

Does Petco offer a military discount?

Does Petco have a student discount?

Petco price matching?

Petco birthday discount?

Petco senior discount?

Does Petco give discounts to teachers and educators?

Does Petco take competitor coupons?

Does Petco support coupon stacking?

Does Petco ever have sales or promotional events?

Does Petco have a Black Friday Ads page?

Does Petco have a Cyber Monday ad this year?

Shipping & Returns Policies

Does Petco offer site-wide free shipping?

Does Petco offer free returns? What's their exchange policy?

Does Petco ship internationally?

Does Petco have curbside pickup?

Payment Options

Petco PayPal support?

Does Petco take debit cards?

Does Petco accept Google Pay?

Petco Apple Pay support?

Does Petco accept Amazon Pay?

Does Petco accept Shop Pay?

Does Petco take Alipay?

Financing Options

Does Petco accept Affirm financing?

Does Petco take Afterpay financing?

Does Petco support Sezzle financing?

Does Petco accept Klarna financing?

Does Petco take QuadPay?

Does Petco accept Bread financing?

Petco Splitit financing support?

Does Petco accept GreenSky financing?

Does Petco accept Snap Finance?

Customer Service Features

Does Petco accept gift cards or e-gift cards?

Can I get my money back if I'm not satisfied with my Petco purchase?

Does Petco offer a loyalty or rewards program?

Does Petco offer live chat support?

How do I contact Petco?

Petco social media pages?

Website Features

Does Petco have a valid privacy policy? Is their website secure?

Product & Service Features

How much does Petco cost vs. competitors?

Marketing Programs

Does Petco offer an affiliate program?

Other Features

Does Petco use ethical practices?

petco.com
Rated 4.8 - 41 reviews
Follow
More brands like this
Work for Petco?
Get Verified for Petco
Become a verified brand rep for Petco and amplify your brand's voice on Knoji. Moderate content, respond to reviews, and promote offers. Knoji is a social discussion platform that's 100% free to use.
Company email address required

About Petco

Petco is a large company operating the e-commerce site petco.com. Petco sells its products and services in the pet supplies industry. Petco is a less active brand when it comes to discounting and offering coupons. Petco has good ratings among shoppers on Knoji, with 41 ratings and an average rating of 3.4 stars. Petco scores very well compared to other brands in the pet supplies industry, providing 18 e-commerce features to better serve its customers.

Petco's Review Scorecard

Shipping & Returns Policies
Free Shipping:
Yes
Our review: Petco offers free shipping on all qualifying orders. Get free delivery on your order from Petco, program exclusions apply. See details on their free shipping policy page. Petco free shipping policies review
Free Returns & Exchanges:
Yes
Our review: Petco offers free returns & exchanges for qualifying orders and customers, according to their free returns & exchanges policies. See policies and program details on their free return policies page. Petco free returns & exchanges review
International Shipping:
No
Our review: It appears that Petco may not offer international shipping currently. Petco international shipping policies review
Curbside Pickup:
Yes
Our review: Petco offers curbside pickup for qualifying orders and customers, according to their curbside pickup policies. See policies and program details on their in-store pickup page. Petco.com in-store pickup review
Payment Options
PayPal:
Yes
Our review: Petco accepts PayPal for qualifying orders and customers, according to their PayPal policies. See policies and program details on their PayPal support page. Petco PayPal review
Debit & Prepaid Cards:
Yes
Our review: Petco accepts debit & prepaid cards for qualifying orders and customers, according to their debit & prepaid cards policies. See policies and program details on their debit & prepaid card support page. Petco debit & prepaid card support review
Google Pay:
No
Our review: It appears that Petco may not accept Google Pay currently. Petco.com Google Pay review
Apple Pay:
Yes
Our review: Petco accepts Apple Pay for qualifying orders and customers, according to their Apple Pay policies. See policies and program details on their Apple Pay support page. Petco.com Apple Pay review
Amazon Pay:
No
Our review: It appears that Petco may not accept Amazon Pay currently. Petco Amazon Pay review
Shop Pay:
Our review: Our team is still researching Petco's Shop Pay support. Check back soon for update. Petco.com Shop Pay review
Alipay:
Our review: Our team is still researching Petco's Alipay support. Check back soon for update. Petco.com Alipay review
Pricing & Discount Policies
Official Coupons Page:
Yes
Our review: Petco offers their own coupons and promotions page on their website. Check the official Petco coupons page for the latest offers directly from Petco Petco official coupons page review
AARP Discounts:
No
Our review: It appears that Petco may not offer AARP discounts currently. Petco AARP discount policies review
Military Discounts:
No
Our review: It appears that Petco may not offer military discounts currently. Petco veteran's discount policies review
Student Discounts:
No
Our review: It appears that Petco may not offer student discounts currently. Petco student discounts review
Price Matching:
Yes
Our review: Petco has a price matching and price adjustment policy. Get discounted pricing from Petco if you find a lower price on another website. See program details on their official price matching page. Petco price matching review
Birthday Discounts:
No
Our review: It appears that Petco may not offer birthday discounts currently. Petco.com birthday discount policies review
Senior Discounts:
No
Our review: It appears that Petco may not offer senior discounts currently. Petco senior discount policies review
Teacher Discounts:
No
Our review: It appears that Petco may not offer teacher discounts currently. Petco teacher discount policies review
Competitor Coupons:
No
Our review: It appears that Petco may not accept competitor coupons currently. Petco.com competitor coupons review
Coupon Stacking:
No
Our review: It appears that Petco may not allow coupon stacking currently. Petco coupon stacking review
Sales Events:
Yes
Our review: Petco runs a clearance and promotions page on their website. Check the official Petco sales page for the latest discounted prices and sales directly from Petco Petco.com sales and promotions review
Black Friday Ads Page:
Yes
Our review: Petco offers Black Friday Ads Page for qualifying orders and customers, according to their Black Friday Ads Page policies. See policies and program details on their Black Friday Ads Page page. Petco Black Friday Ads Page review
Cyber Monday Sales:
Yes
Our review: Petco offers Cyber Monday sales for qualifying orders and customers, according to their Cyber Monday sales policies. See policies and program details on their Cyber Monday page page. Petco Cyber Monday page review
Customer Service Features
Gift Cards:
Yes
Our review: Petco offers gift cards and discounted gift cards during special promotional events. Find gift cards for Petco. with their gift card program. See policies and program details on their gift cards page. Petco gift cards review
Money-back Guarantee:
No
Our review: It appears that Petco may not offer money-back guarantee currently. Petco money-back guarantee review
Loyalty Programs:
No
Our review: It appears that Petco may not offer loyalty programs currently. Petco loyalty programs review
Live Chat:
Our review: Our team is still researching Petco's live chat support. Check back soon for update. Petco.com live chat review
Contact Information:
Yes
Our review: Petco offers contact information for qualifying orders and customers, according to their contact information policies. See policies and program details on their contact information availability page. Petco contact information review
Social Media Pages:
Yes
Our review: Petco offers social media pages for qualifying orders and customers, according to their social media pages policies. See policies and program details on their social media presence page. Petco social media presence review
Financing Options
Affirm Financing:
No
Our review: It appears that Petco may not accept Affirm financing currently. Petco.com Affirm financing support review
Afterpay Financing:
No
Our review: It appears that Petco may not accept Afterpay financing currently. Petco.com Afterpay financing support review
Sezzle Financing:
No
Our review: It appears that Petco may not accept Sezzle financing currently. Petco Sezzle financing review
Klarna Financing:
No
Our review: It appears that Petco may not accept Klarna financing currently. Petco Klarna financing support review
QuadPay Financing:
No
Our review: It appears that Petco may not accept QuadPay financing currently. Petco.com QuadPay financing review
Bread Financing:
No
Our review: It appears that Petco may not accept Bread financing currently. Petco Bread financing support review
Splitit Financing:
No
Our review: It appears that Petco may not accept Splitit financing currently. Petco.com Splitit financing support review
GreenSky:
Our review: Our team is still researching Petco's GreenSky financing support. Check back soon for update. Petco.com GreenSky review
Snap Finance:
Our review: Our team is still researching Petco's Snap Finance support. Check back soon for update. Petco.com Snap Finance review
Website Features
Website Security & Privacy:
Yes
Our review: Petco offers website security & privacy for qualifying orders and customers, according to their website security & privacy policies. See policies and program details on their website security & privacy policies page. Petco website security & privacy review
Marketing Programs
Affiliate Marketing:
Yes
Our review: Petco does affiliate marketing for qualifying orders and customers, according to their affiliate marketing policies. See policies and program details on their affiliate marketing programs page. Petco affiliate marketing review
View all features

Explore Similar Brands

Expand more
Top-ranked pet supplies